The Blog

Hear from our CIO and Vice President for Information Technology on what ITS is doing to accelerate and expand our efforts to delight our campus community.

  • Jennifer Brant-Gargan named chief information officer at Northeastern University
    Jennifer Brant-Gargan joins Northeastern University as chief information officer, bringing a deep and diverse background in digital transformation and technology leadership….
  • May 2024 Office of the CIO Update
    The May CIO Update includes updates to Canvas tools that enrich student engagement, how ITS is expanding NameCoach, the improvements made for tracking and paying PhD students’ and more!…
  • April 2024 Office of the CIO Update
    The April CIO Update includes a glimpse into the InnovAIte: AINU X BAIC hackathon, how ITS is providing support for AI in Action, redesigned internet access for the Boston campus and more!…
  • March 2024 Office of the CIO Update
    The March CIO Update includes how to upgrade your identity card, the Northeastern Global Network webinar held by ITS, the migration of the billing system for Canadian campuses and more!…
  • February 2024 Office of the CIO Update
    The February CIO Update includes how hardware refresh efforts are reducing risks of service outages, Advancement & ITS partnership to complete cloud-based modernizations will drive philanthropic support, the transition into the Family Hub and more! …
  • January 2024 Office of the CIO Update
    The January CIO Update includes how Academic Technologies and Customer Experience teams helped Northeastern with this year’s intersession offerings, relaunch of the Student Hub, new Teams transcription features, and more….
  • December 2023 Office of the CIO Update
    The December CIO Update includes the successful pilot of Windows 11, the launch of the Family Hub is coming soon, successful record numbers for the IT Service Desk in 2023, and more….
  • November 2023 Office of the CIO Update
    November’s CIO update includes a new identity management tool, ITS hosting members of University of New Hampshire staff, and more information on uAchieve Planner….
  • October 2023 Office of the CIO Update
    In this month’s update from the Office of the CIO, learn more about new instructor resources developed, ITS celebrating Founder’s Day, the partnership between ITS and Registrar, 1Login initiative, and more….
  • September 2023 Office of the CIO Update
    61 classrooms across global network updated with cutting-edge technology that enables collaborative learning while also reducing overall cost of classroom…
  • Karen McCarthy and Marcus Robinson named co-interim CIOs
    During the ongoing search for a new VP and CIO, SVP Mary Ludden announces that Karen McCarthy and Marcus Robinson will serve as co-interim CIOs. …
  • August 2023 Office of the CIO Update
    In this month’s update, learn more about the IT capital project planning for FY25, updates to the service portal, modern cloud technologies, and more! …
  • July 2023 Office of the CIO Update
    In this month’s update, learn more about the IT capital project planning for FY25, updates to the service portal, modern cloud technologies, and more! …
  • June 2023 Office of the CIO Update
    In this month’s update, learn more about how IT Services is launching a new set of resources to develop online programs, collaboration across global university teams, new Global Learning Spaces on Seattle campus, Global Accessibility Awareness Day, and more!…
  • May 2023 Office of the CIO Update
    In this month’s update, learn more about how IT Services is launching a new set of resources to develop online programs, collaboration across global university teams, new Global Learning Spaces on Seattle campus, Global Accessibility Awareness Day, and more!…
  • April 2023 Office of the CIO Update
    In this month’s update, learn more about how IT Services is supporting Northeastern’s Pathway programs, upgraded printing options across the Boston campus, myNortheastern updates to the digital platform, and more!…
  • March 2023 Office of the CIO Update
    In this month’s update, learn more about Incident Management training, new EXP makerspace, the robust Business Continuity/Disaster Recovery Program, Research Computing resources for teaching and learning, and more. …
  • February 2023 Office of the CIO Update
    Highlights of this update include a summary of high-performance storage upgrades, Mills data service migration, Mills College email transition, new security operations center, Student Hub enhancements, digital tools and systems, and AI in education….
  • An Update on the IT Leadership Team, February 2023 Edition
    The Northeastern ITS Leadership Team continually evaluates the IT organization and its structure to best meet the needs of an…
  • January 2023 Office of the CIO Update
    Highlights of this update include a summary of how IT teams continued to support the university’s technology over the winter recess, how work performed on the Banner ERP system reduces institutional risk, and improved operational excellence made possible by both a new calling system and new hardware asset management…
  • December 2022 Office of the CIO Update
    ServiceNow leveraged to optimize University Finance service operations for faculty, staff, and students To improve customer service and issues resolution,…
  • November 2022 Office of the CIO Update
    Additional security measures significantly reduce phishing threats and combat compromised accounts Beginning October 27, additional security measures including modern authentication…
  • September 2022 Office of the CIO Update
    In this update, learn more about email outreach campaigns, Transforming Teaching with Tablets, expansion of wired and wireless networks in Oakland, and NUAdmit portal launch in support of the admissions process….
  • Updates on the ITS Leadership Team
    I’d like to share several updates from the ITS Leadership Team, including how we’re evolving and continuing to expose more…
  • Matt Meyer Named Associate Vice President, Global IT Operations
    Matt Meyer, an outstanding relationship-minded IT leader, has been named associate vice president for global IT operations in the Office of the CIO and Vice President for Information Technology at Northeastern University….
  • Let’s see if this thing still works
    Yesterday, my colleague Ryan Bender noted to me that it has been a year since I’ve posted anything here. A…
  • Harry Hoffman Named Associate Vice President and Chief Information Security Officer
    Harry Hoffman, an exceptional IT leader, has been named associate vice president and chief information security officer (CISO) in the…
  • Last Thoughts for 2019
    This is my last blog post of the year (the decade!) and I wanted to thank you all for the…
  • Sean O’Connor Named Associate Vice President and CTO
    Sean O’Connor, an accomplished IT executive, has been named associate vice president and chief technology officer in the Office of the Vice President and CIO for Northeastern University, effective August 12, 2019….
  • The Digital University
    To truly build a modern university, we have to lead our community to think digital-first across all of our functions. The Digital University framework we are aspiring to build challenges the status quo….
  • February 2019 Thoughts and Updates
    One thing I am thinking about a lot these days is how to communicate more regularly here at this site….
  • Marcus P. Robinson Named Associate Vice President of Experience and Engagement
    Marcus P. Robinson, an accomplished IT leader, has been named associate vice president for engagement and experience in the Office…
  • Dr. Spencer R. Pruitt named Associate Vice President of Research Computing
    Vice President for Information Technology and Chief Information Officer, Cole W. Camplese has named Dr. Spencer R. Pruitt as the…
  • Advice
    I always find it interesting when I get an email from someone asking for my advice on something that I…
  • Partners Wanted
    My goal is to write at least one of these community-wide messages each semester. Since we’re already in the thick…
  • January 2019 ITS Re Org Update
    Since starting at Northeastern in July of 2018 I have been thinking carefully about ways to make ITS a more…
  • The Rules of Engagement
    Thanks to all for a great All-Hands Meeting last week. To those who were there, you got to see me…
  • Team(work)
    Change isn’t easy. Whether it is a technical change, an organizational change, or a culture shift, variations from what we…
  • To Retrain or to Hire? That Is the Tech Talent Question
    A good read, sent to me by a colleague this morning. The CIOs I know are having this conversation all…
  • Answering the Bell
    Welcome to the new school year! Fall on campus brings so much excitement. For me, this new school year is…
  • One Month In
    It is hard for me to believe that I have been at Northeastern for a little more than a month….