A Vision for Technology at Northeastern

The roadmap and story of the university’s digital transformation

Thinking globally has challenged every aspect of the traditional university mindset and has placed an increased focus on the role that technology plays in its success.

The Office of the Chief Information Officer provides the high-level roadmap for the IT enterprise at Northeastern and outlines the strategy for how the university harnesses technology in support of its ambitious goals. The following roadmap and successes on this site tell the story of Northeastern’s ongoing digital transformation. The core priorities and values frame decision-making and direction, and the ongoing and future projects illustrate how the university is moving beyond the current state and maturing the digital university.

Core Priorities

Student Support and Engagement / Faculty Support and Engagement

Personalization

Digital University

System Transformation

Information Security

Multi-Year Roadmap: Sparking the Digital Revolution

The university is in midst of a digital revolution that is highly focused and strategic in its approach to elevating the faculty and student experience, and to making the work of staff easier and more effortless. The following roadmap for transformation highlights the key foundational steps necessary to recognizing the vision of the global, digital university.

FY 2022

Global IT Team

Workday HCM

Global Platform: Student Hub

Enrollment Platform

FY 2023 

Physical Network Modernization

Mills Integration

Global Platform: Employee Hub

Global Classroom Standard

FY 2024

Financial System Modernization

Global Platform: Parent Hub

Global Student Mobility

Salesforce Modernization

FY 2025

Student System Discovery

Global Platform: Alumni and Partner Hub

Research Computing Expansion

Intelligent Service Platform

Updates from the Office of the CIO

The following reports serve as a snapshot of our mission, values, and progress throughout the year. 

  • July 2024 Office of the CIO Update
    The July CIO Update includes updates about the retirement of a web server with a security vulnerability, the transition of the tuition waiver form and process to ServiceNow, and the addition of 23 Northeastern co-ops working full-time for ITS for six months starting this month….