Select Page

A Vision for Technology at Northeastern

The roadmap and story of the university’s digital transformation

At Northeastern University, technology is woven into the fabric of what the institution is and its potential to accomplish great things.

The Office of the Chief Information Officer provides the high-level roadmap for the IT enterprise at Northeastern and outlines the strategy for how the university harnesses technology in support of its ambitious goals. The following roadmap and successes on this site tell the story of Northeastern’s ongoing digital transformation. The core priorities and values frame decision-making and direction, and the ongoing and future projects illustrate how the university is moving beyond the current state and maturing the digital university.

Message from the CIO

COVID has challenged every aspect of the university and put an increased focus on the role that technology plays in its success. It’s also altered our expectations of the community. Being digital isn’t just the job of the CIO, all members of the community must embrace the notion that they too must increase their digital dexterity. Our ability to be a digital university relies on us all to be operators of technology. We need to hire for it, we need to train for it, we need to support growth, and we need to demand it.

So what is a global digital university? I believe it is a fluid organization that has the ability to quickly execute on the innovative needs that arise from our strategic planning processes. It is a place, no matter where you are, you can get answers to difficult questions using tools that enhance your work. It is a place that recognizes that the only way to realize our strategic vision is to Go Beyond the point in time solutions and places immense values on the role technology must play in our evolution. While we have made huge strides, we have only experienced the spark that positions Northeastern to ignite a DIGITAL REVOLUTION.

We will build upon the core values that I brought to the organization with me about 3 years ago. We’re not replacing them, but going beyond and building upon them, using them to help us approach our work. Those are:

 

  • Building a philosophy that is mobile/digital/cloud first
  • Delighting the community through our delivery of services and experiences
  • Enhancing and growing a culture of operational excellence
  • Broadly and positively impacting research activities
  • Promoting a world-class teaching and learning organization that inspires
  • Ensuring a safe and secure information environment
  • Investing in growth and development of people
  • Engaging the campus community through the web and digital tools.

Core Priorities

=
Student / Faculty Support and Engagement 
=

Personalization

=
Digital University
=
System Transformation
=
Information Security

Through this website, I would like to highlight some of the things we have done in the digital space to address the pandemic as well as discuss how we must use this moment to further accelerate our efforts, expand our thinking, and GO BEYOND all existing preconceptions of how a post-pandemic, global, R1 university should be managed, supported, and positioned to delight a campus community.

Cole W. Camplese
CIO and Vice President for Information Technology

 

Sparking the Digital Revolution

The university is in midst of a digital revolution that is highly focused and strategic in its approach to elevating the faculty and student experience, and to making the work of staff easier and more effortless. The following five-year roadmap for transformation highlights the key foundational steps necessary to recognizing the vision of the global, digital university.

FY 2019

N

Org Readiness

N

Identity

N

Collaboration

N

Information Security

FY 2020

N

LMS Platform

N

Unified Communications

N

Learning Spaces

N

Cloud Growth

FY 2021

N

Personalization

N

Data Platform

N

Transform ERP

N

Workplace 2.0

FY 2022

N

Global IT

N

Automation

N

Shared Services

N

Physical Network

FY 2023

N

Intelligent Apps

N

API Ecosystem IoT Everywhere

N

Partner Studio

The COVID Transformation

The pandemic didn’t disrupt the digital revolution—it accelerated it. It stress-tested all of the foundational work and change made in the previous two years, and forced the university into reimagining existing platforms to more quickly and effectively arrive at outcomes. By engaging the community and partners, better understanding their needs, and leveraging its investments, Northeastern was able to deliver quality, digital solutions and ultimately build a stronger culture coming out of the pandemic.

Each month of the pandemic has provided a typical year’s worth of digital transformation.

–Satya Nadella, CEO of Microsoft​

Digital Transformations During the COVID-19 Pandemic

=
COVID-19 Test Scheduler
=
COVID-19 Wellness Portal
=
COVID-19 Daily Wellness Check
=
NUflex Classroom Implementations
=
Academic Technology Assistance Program & Instructional Assistants
=
Student Hub
=
NUflex Dynamic Class Scheduler
=
Communities at Northeastern
=
Zero-Touch Device Management
=
Digital Signatures and Business Process Management
Cole W. Camplese serves as the Vice President for Information Technology and Chief Information Officer at Northeastern University. In this role, he oversees Information Technology Services and the many services that support the needs of the educational, research, administrative activities, and innovative endeavors of the University. As Chief Information Officer, Camplese is charged with the creation of strategic IT initiatives that align with the University’s mission, culture, and long-term goals. He works closely across the campus community with the Provost, Deans, students, faculty, and staff to deliver programs and services that enhance teaching, learning, research, and student experiences.